Support for Drivers – Effortless Charging with Evenli

Are you an electric car user and need help with the charging service? Here you will find support for getting started, charging, as well as instructions and answers to frequently asked questions.

Download the mobile app and start charging

Download the Evenli app to your smart phone and start charging your electric car conveniently anywhere. With the app, you can manage charging events, track your usage, and see the price of electricity at your destination. You can also order a charging tag directly from the app. Evenli makes charging easy and worry-free!

Download the app

Sign a user agreement

Does your housing company have Evenli’s charging operation service? Make a user agreement with Evenli and you can start charging.

How to charge your electric car with the Evenli mobile app

Register

Start charging

Stop charging

User Guide for the Charging Service

User Guide for the Heating Service

Frequently Asked Questions

On this page you will find general questions and answers about using Evenli services and charging your electric car.

General

Charging

Heating

Technical questions and fault situations

Pricing and invoicing

Paying with a payment terminal

Do you need customer service help?

Contact us by phone

010 582 1400

You can contact our customer service on weekdays from 8 am to 9 pm and on weekends from 10 am to 9 pm.

Contact us by email

tuki@evenli.com 

You can also contact our customer service by email.

Support for Drivers